Privacy Policy
Last updated: May 2025
1. Who We Are
EverPunch Ltd ("EverPunch", "we", "us", "our") is the data controller for the personal information we collect through this website. We are registered in England & Wales. If you have any questions about how we handle your data, please contact us at the details below.
2. Information We Collect
We collect information you provide directly — such as your name, email address, delivery address, phone number and payment details when you place an order or create an account. We also collect information automatically when you use our website, including your IP address, browser type, pages visited and cookies.
3. How We Use Your Information
We use your personal information to process and fulfil your orders, send order confirmations and delivery updates, manage your account, respond to customer service enquiries, and improve our website. With your consent, we may also send you promotional emails about products and offers. You can opt out at any time.
4. Sharing Your Information
We share your information with third parties only where necessary to fulfil our services — including payment processors, delivery couriers and IT service providers. We do not sell your personal data to third parties. All third parties are required to keep your information secure and use it only for the specified purpose.
5. Payment Security
All payment transactions are encrypted using SSL technology. We do not store full card details on our servers. Payments are processed by a PCI-DSS compliant payment provider.
6. Cookies
Our website uses cookies to improve your browsing experience, remember your basket contents and analyse website traffic. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting or reporting requirements. Order records are typically retained for 7 years. You may request deletion of your data at any time, subject to legal obligations.
8. Your Rights
Under UK data protection law you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict processing of your data; request a copy of your data in a portable format; and lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us via our Contact page.
Questions about your data?
Contact Us